Who we are
KATS is an amateur dramatic theatre company based in Kingsbridge, South Devon.
We delight in staging theatre productions, featuring local performers, of all ages… Our website address is: http://www.kats-kingsbridge.co.uk.
Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it, how we keep it secure and how long we keep it for. For any questions about how we use your data, or to exercise your rights over your data, you can contact us via email: patjbarlow@gmail.com
What data do we collect…
VISITING THE SITE
In general, we collect information when you engage or interact with us. This could include when you purchase tickets or sign up to our mailing list. We also look at how our audience use our website, so that we can offer the best possible experience whether you’re booking tickets or just trying to find out more about our latest productions.
We do use cookies which retain information about your online behaviour, preferences and settings. We will link some of your technical information, such as your IP address, to your name and other personal details if you log in to the website or buy a ticket. We use this information to help us understand your experience of KATS online and how to improve it.
PURCHASING TICKETS
We collect some personal data when you buy a ticket. If you buy a ticket on our website, we collect your name, address and email address. We do not process payment card information – as that is handled by ticketsource.co.uk. (Our provider) Please visit their site for further information and data policy.
MEMBERSHIP
When you join our membership scheme(s) we collect your name, billing address, email address, and phone number. If you have joined a scheme which is age sensitive, we will ask for your date of birth.
We use the above information to give you the benefits of our membership offerings.
MARKETING
Whenever you interact with us, we may ask you to consent to receive this marketing information by email. If you are a consumer, we will only email or text you if you have consented in this way, and you can withdraw this consent at any time by contacting us using the information at the start of this policy, following the unsubscribe instructions that are in every email that we send, or visiting our website. If you are a business we may send you marketing communications by email or text without prior consent, but you still have the same rights to ask us to stop.
We do not make telephone marketing calls to consumers and will only call you in response to an enquiry or as part of contractual customer service. We will make telephone marketing calls to businesses but will of course stop if you ask us to either on the call, by contacting us or by visiting our website.
Formally, we justify our marketing activity as being in our legitimate interest. As required by the Privacy and Electronic Communication Regulation 2003, for natural people we will only send marketing communication by email and text where we have explicit consent.
Cookies
We use technical and analytics cookies to ensure that we give you the best experience on our website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How we look after your data
We keep clear records of what data we have and what we do with it, and make sure that we always consider what impact our processing will have on you. We also continually assess the risks to you from possible data breaches, and do everything we can to prevent them.
How long we retain your data
We won’t keep your data for ever. If you haven’t interacted with us for three years – which means buying a ticket, opening an email, contacting us or visiting our website – we’ll anonymise your data so that it’s no longer connected to you in any way. We will keep the anonymised data indefinitely to help us understand our business and our audience.
We are collecting mobile numbers in line with the Government’s Test and Trace scheme. We will keep these numbers for 21 days after you have visited the theatre before deleting them from our database.
More details on what happens to your data can be found here: